Refund & Return Policy

If after 10 days of receiving your item, you are unsatisfied, you can return them to us for a refund or exchange. Please read below for further details.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.


We only replace items if they are defective or damaged, and for the same item. If you want to exchange your item, please contact us and send your item to: Baitanator, Inc, 2007 Seminole Rd, Lamesa, TX, 79331, United States.


To return your product, you should mail your product to: Baitanator, Inc, 2007 Seminole Rd, Lamesa, TX, 79331, United States.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.